Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Quick Summary
What we collect:
- Account info (name, email, phone)
- Payment info (via Stripe)
- Gift transaction data
- Location data (for nearby venues)
- Device and usage data
Your rights:
- Access your data
- Correct or delete your info
- Opt out of marketing
- Control location & cookies
- State-specific rights (CCPA)
Table of Contents
Introduction
Welcome to ClinkMe! We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information.
By using the ClinkMe mobile application, website, or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
Account Information:
- Full name, email address, phone number
- Date of birth
- Profile photo (optional)
- Password (encrypted)
Payment Information:
- Last 4 digits of card (full card data processed by Stripe)
- Billing address
- Payment transaction history
Gift Transaction Information:
- Recipient information (name, email, phone)
- Gift details (item, venue, amount, message)
- Redemption status and history
1.2 Information We Collect Automatically
Location Information:
We collect location data to show nearby venues and filter gifts by city. This includes:
- Precise GPS location (if you grant permission)
- Approximate location based on IP address
- City and state information
You can control location permissions through your device settings.
We also collect device information, usage data, and log data to improve the Service and prevent fraud.
2. How We Use Your Information
Provide the Service
- Process gift transactions
- Enable redemption at venues
- Send transaction confirmations
- Provide customer support
Improve & Personalize
- Personalize gift recommendations
- Show relevant venues by location
- Develop new features
- Conduct analytics
Communicate
- Send gift notifications
- Provide account updates
- Respond to inquiries
- Send marketing (with consent)
Security & Compliance
- Detect and prevent fraud
- Monitor suspicious activity
- Enforce Terms of Service
- Comply with legal obligations
5. Your Rights and Choices
✓ Access Your Information
You can access most of your information through your account settings in the app. You may also request a copy of your data.
✓ Correct or Delete
Update your profile information in the app or request deletion of your account by emailing support@clinkme.app.
✓ Opt-Out of Marketing
Click "unsubscribe" in marketing emails or adjust notification preferences in app settings. You cannot opt out of transactional communications.
✓ Control Location & Cookies
Manage location permissions through device settings. Control cookies through browser settings or mobile device advertising settings.
6. California Privacy Rights (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: We do NOT sell your information
- Right to Non-Discrimination: We won't discriminate for exercising your rights
To exercise your rights, email privacy@clinkme.app with "California Privacy Request" in the subject line.
Residents of Virginia, Colorado, Connecticut, and Utah also have similar privacy rights. Contact us at the same email address.
7. Security
Encryption
Data encrypted in transit and at rest
PCI Compliant
Payments processed by Stripe
Secure Access
Access controls and monitoring
You can protect your account by using a strong password, not sharing credentials, and reporting suspicious activity immediately.
8. Children's Privacy
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18, or from children under 13 in compliance with COPPA.
If we learn that we have collected information from a child under 18, we will delete that information immediately. Contact privacy@clinkme.app if you believe a child has provided information to us.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
The ClinkMe App by Poscard
Poscard, Inc.
1240 Winnowing Way, Suite 100
Mt. Pleasant, SC 29466
Privacy inquiries: privacy@clinkme.app
Support: support@clinkme.app
Legal matters: legal@clinkme.app
Website: https://clinkme.app/privacy
Registered Agent: Corporation Service Company (Delaware)
Need the complete Privacy Policy?
This page displays key sections from our Privacy Policy. For the complete legal document with all detailed provisions, please download the full PDF or contact our privacy team.
Note: The above sections are highlights. The full Privacy Policy contains additional details on data retention, international transfers, automated decision-making, and more.